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Dassault Aviation

Power of Speed

Falcon Operators can expect their AOG (Aircraft on Ground) calls to connect with a qualified service specialist 24 hours a day, 7 days a week, 365 days a year. Nothing less is acceptable. But the quality of response goes far beyond speedy access to a telephone help desk. Here are some of the salient features of the Falcon service network.

 
People Access
 
And when needed, Dassault Falcon service centers are poised to deploy a team of expert service technicians directly to your location- trained and equipped with the parts and tools necessary to get your Falcon flying with minimum delay. You might call them your Falcon AOG Go-Team. There’s always an expert available to assist you…at your aircraft’s location when necessary.
   
We have designed a parts network and operational process to get you parts wherever and when ever you need them.
   
Ordering parts for your Falcon can be done quickly and easily online.
 
Call Center Hotline
 
This is your direct access to Falcon support 24 hours a day, 7 days a week, and 365 days a year. Each Help Desk Representative is thorough, knowledgeable and cross-trained to cover the complete Falcon line.