Skip Navigation LinksHome>Customer Service>Support and Services>Our Promise

​​​​​​​​​​Our Promise​​​​​​​​​​​​​​​​​​​​​​​​​​​

Owning and flying a Falcon entitles you to the highest levels of safety,
reliability, performance and efficiency. Dassault Falcon Customer Service
provides industry-leading support wherever and whenever.

Share Print


Since the very first Falcon flew in 1963, we’ve been building a global reputation for creating the best flying business jets in the industry, backed by a no-compromise organization built on the belief that each customer is part of the global Falcon Family. Our four fundamental goals:

  • Establish, grow and maintain strong relationships with our customers
  • Develop, provide and stand by our innovative and effective service solutions
  • Maximize the availability of every aircraft we support
  • Listen to our customers, understand their needs, and pro-actively deliver the right solution at the right time – every time

Throughout the life of your Falcon, our service professionals will bring you the unrivaled skill, experience and dedication to guarantee your satisfaction and live up to our promise: Whatever it Takes™.


For more information

Dassault Aviation

Direction Générale des Avions Civils
78 Quai Marcel Dassault
92552 Saint-Cloud Cedex 300


Dassault Falcon Jet Corp.

Teterboro Airport,
Box 2000
South Hackensack, NJ 07606