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Owning and flying a Falcon entitles you to the highest levels of safety, reliability, performance and efficiency. Dassault Falcon Customer Service provides industry-leading support wherever and whenever,
Whatever it Takes®.
Our network now includes more than 55 service centers, including authorized facilities, and 16 spares distribution facilities, highlighted by a new distribution hub recently built near Charles de Gaulle Airport with inventory of more than $450 million (US).
Dassault Aviation is a family company. A family with a heritage of integrity and excellence. We have and always will invest in innovation and technology to an extraordinary level. And we will always be the best in everything we offer our customers.
FALCONS ON THE RISENews from around the fleet
6X GAINING ALTITUDEPositive program progress
Thanks to the hard work of the development team, the Falcon 6X program continues to move forward on schedule. Major milestones are being met, including the assembly of aircraft number 1, which has been powered up and is undergoing ground testing. Aircraft 2 had its wings mated to the fuselage. And aircraft 3, when assembled, will have a full interior for testing purposes. The Falcon 6X is on schedule for first flight in early 2021 and entry into service in 2022.
> Get up to speed with 6X
FALCON 6X SITE UPGRADE6X webpage new look
The Dassault Falcon website is undergoing a major upgrade with a cleaner, modern design, improved navigation and greater interactivity. The Falcon 6X page, which is now live, highlights the cabin experience and features an enhanced, 3D cabin tour that gives viewers a true sense of its spaciousness and style. Other, unique devices include an interactive FalconEye section that provides a pilot’s-eye view that you won’t find anywhere else.
> Look around the 6X cabin
SUMMERTIME SURPRISEFalcon 6X lands in Nice
This summer, the Falcon 6X cabin mockup will be on display in the Business Aviation Terminal at Nice Côte d’Azur Airport. One of the top summer destinations in Europe, Nice is the perfect setting for the display, which has wowed visitors around the world. Now, international vacationers can experience the extraordinary 6X cabin for themselves, whether they’re in the market for an ultra widebody jet, or simply browsing.
> Visit Nice. Tour the 6X.
THE EYES HAVE ITNew FalconEye video debuts
If you’ve ever wondered what the world looks like to a pilot flying with Dassault’s FalconEye Combined Vision System, you can now get a bird’s-eye view. A new video about this breakthrough technology has just been released. And it’s a real eye opener. See FalconEye turn night into day, and bad weather into good. It’s a true Head’s Up experience.
> See FalconEye in action
NOTES FROM THE FIELDCustomer service making news
THE AIR UP THERE
Crew Chief on Falcon air quality
The latest Crew Chief Blog has timely information for Falcon owners and operators regarding cabin air health. In it, Senior VP of Worldwide Service, Jean Kayanakis, discusses the ways Dassault is working to make Falcon cabin air as pure as possible. He also makes some great points about the health safety advantages of business aviation over commercial, such as greater control over when and where to fly.
> Read and breathe easier
SEMINARS GO WEBINAR
M&O Series kicks off virtually
Although the 2020 M&O Seminar Series was cancelled due to the coronavirus crisis, the work continued with a series of on-line webinars. On June 24, some 284 attendees from around the world logged on for updates on COVID-19 guidance, pilot support, spares and OAB matters, as well as Dassault’s expanding global service network. If you missed it,
contact us for access to the presentation.
FALCON SPOTLIGHTFeature stories of special interest
A NEW 900 SPEED RECORD
Fast work aids pandemic response
Recently, Dassault Falcon Service received an unusual request: to convert a Falcon 900B from passenger to a cargo configuration. The reason? To transport fabric and medical masks from manufacturers to countries in Europe and Africa. And there wasn’t a moment to lose. A team from customer service, engineering and operations, as well as testing and certification, went to work, delivering the modified 900B in record time — eight days.
> Read the back story
WEB WORLDSocially speaking word of mouth
Another red, white and blue day. #HappyBastilleDay
Skylight in the sky.
The #Falcon6X galley skylight.
Mike Goulian demos how agile is the #Falcon8X.
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