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Owning and flying a Falcon entitles you to the highest levels of safety, reliability, performance and efficiency. Dassault Falcon Customer Service provides industry-leading support wherever and whenever,
Whatever it Takes®.
A storm is really upon us now. I’m sure it’s true where you live and work. But in spite of all the current disruptions, Dassault customer support operations continue, while observing proper precautions of course. And, I am happy to report that morale is still high.
We are always improving what we do and how we do it. This relentless pursuit of technological innovation creates the world’s most advanced, efficient and comfortable jets for you to own and fly.
Dassault Aviation is a family company. A family with a heritage of integrity and excellence. We have and always will invest in innovation and technology to an extraordinary level. And we will always be the best in everything we offer our customers.
6X TAKING SHAPE
More good news from the production line
The latest reports from the Falcon 6X development team are very exciting. The program is moving full steam ahead. The fuselage assembly is nearing completion at the Biarritz facility, as is the wing assembly in Bordeaux. And the 6X’s Pratt & Whitney engine continues to achieve milestones in line with the initial program plan. With so much going on, we’ll soon be launching a dedicated 6X email newsletter. Click below to be among the first to get all the latest news.
> Sign me up
6X TAKING SHAPE
8X impresses in Switzerland
The Falcon 8X continues to prove why it’s the flagship of the Falcon fleet. In an impressive show of agility and precision that would make a Swiss watchmaker proud, the large-cabin 8X was recently filmed making pinpoint-perfect landings at two high-elevation airports: Gstaad and Les Eplatures in Switzerland. Both feature short, challenging runways. Gstaad is particularly difficult because of its location in a valley surrounded by mountains, while Les Eplatures features a 3,458 feet (1,054 m) length runway available for landing.
> Watch the 8X land in just two thirds of the runway
New CEO takes the helm
Thierry Betbeze has been named CEO of Dassault Falcon Jet. He replaces Jean Rosanvallon, who has led the division for the past 23 years. Prior to this appointment, Thierry served as Senior Vice President of Finance at DFJ. He first joined Dassault in 1984 and has extensive experience in international finance. His appointment is the latest in a number of changes intended to bolster DFJ worldwide sales, marketing and customer support.
> Meet Thierry
WE’RE NUMBER ONE!
Dassault scores big in customer surveys
Dassault took top honors recently in two of business aviation’s leading measurements of customer satisfaction, the Aviation International News (AIN) and Professional Pilot Product Support Surveys. Dassault was voted #1 overall in the AIN survey and led the field in Parts Availability, Cost of Parts, AOG Response, and Overall Aircraft Reliability. We also took the #1 spot in the Pro Pilot survey and placed first in Spares Availability and Service Satisfaction. Thank you to our customers for this honor! We look forward to continuing to meet and exceed your expectations in the coming years.
> Read the new Crew Chief Blog
WE’RE NUMBER ONE!
SERVICE FOOTPRINT GROWS
TAG Aviation acquisition complete
Dassault has finalized its acquisition of TAG Aviation's Maintenance, Repair and Overhaul organization, including its service centers in Geneva, Farnborough, Le Bourget, Lisbon, plus its facility in Luton and Go Team in Moscow. Renamed TAG Maintenance Services (TMS), the new organization will operate as a wholly-owned affiliate of Dassault Aviation. The recently acquired RUAG MRO operations will be folded into TMS, giving Dassault an even greater presence in Geneva.
> TAG you’re it
Las Vegas, Nevada
October 22-24, 2019
NBAA-BACE returns to Las Vegas and Dassault promises to be the best show in town. The static display will include the 8X, 900LX, 2000LXS, and the 6X mockup, which has been a big hit everywhere. The Falcon Family Breakfast, always a high point of NBAA, will feature a number of speakers plus videos by Miles O’Brien. As always customer service teams will be on hand to answer any questions.
WINGS WHEELS WATER,
Fort Lauderdale, Florida
October 29, 2019
Dassault will be showing off the Falcon 900LX at Wings Wheels Water, the largest showcase of luxury aircraft, automobiles and watercraft, and the premiere event of the Fort Lauderdale International Boat Show.
DUBAI AIR SHOW,Dubai, UAE
November 17-21, 2019
Dubai hosts one of the largest, most successful air shows in the world. Dassault will have a strong presence at the event. Our display will include the Falcon 8X, Falcon 900LX and the full-scale mockup of the Falcon 6X cabin.
TRAVOLTA FLIES HIGH
For love of Falcons
John Travolta has been in the spotlight since his days as a teen heart throb on “Welcome Back, Kotter.” Now 65, the actor was featured in the June 2019 issue of Falconer Magazine, this time in a different role: as an avid pilot and owner of Falcon jets. Travolta owns a Falcon 2000 (among other jets) and has recently acquired a Falcon 900. In fact, he loves his aircraft so much he keeps them at home and flies them from his personal airstrip. He even chooses acting projects that “force” him to fly. In a Falcon, who can blame him?
The tallest cabin in business aviation gets the tall test. #Falcon6X
#1 at AIN Product Support Survey
#Falcon8X, the #1 business tool,at #1 #RUBAE19 next week.
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