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Owning and flying a Falcon entitles you to the highest levels of safety, reliability, performance and efficiency. Dassault Falcon Customer Service provides industry-leading support wherever and whenever,
Whatever it Takes®.
Dassault Aviation has unified the sales activities of its EMEA and APAC factory owned maintenance repair and overhaul operations, creating a single point of contact and offering a wider choice of MRO solutions, locations and schedules for customers in Europe, the Middle East, Africa and the Asia/Pacific.
Dassault Aviation is a family company. A family with a heritage of integrity and excellence. We have and always will invest in innovation and technology to an extraordinary level. And we will always be the best in everything we offer our customers.
6X GOES EAST
Cabin mockup debuts in Asia
While the Falcon 6X
development team continues its drive to first aircraft assembly, the
cabin mockup has been dazzling attendees at trade events around the
world. One such event was a successful premier at the Singapore Air
Show, where the first Asia-Pacific visitors got to experience first-hand
the superior size and comfort of the 6X cabin. The full-scale mockup
continues its world tour with stops at numerous events, including EBACE
in Geneva (May 26-28) and several others in the US.
> Coming to a venue near you
8X AGILITY AND GRACE
A beautiful landing in scenic Gstaad, Switzerland
The latest addition to
Dassault’s series of “Performance” videos is a “horse of a different
color,” as the saying goes. In it, images of the Falcon 8X on the ground
and in the air are juxtaposed against a horse-and-rider team on a
famous Gstaad polo field as a way to express the power and poetry of
motion. The athleticism of the horse parallels the speed and agility of
the aircraft as it makes a perfect landing at one of Europe’s most
> View the high-performance video
Supporting Falcons at major events
Taking care of
customers who attend international events has become a regular part of
Dassault’s Customer Service offering. Our support teams began 2020 at
the World Economic Forum in Davos. While owners and passengers attended
programs, Dassault spoke with Falcon crews at Zurich FBOs and at a
social gathering arranged for them. After Davos, support teams moved on
to the Super Bowl (the biggest private jet day of the year in the US) in
Miami, Florida. And this summer, Dassault Customer Service will have a
major presence at the Olympics in Japan.
> Where in the world is Dassault
TALENT TO SPARE
Wemaëre steps up
Charles Wemaëre has
been appointed Vice President, Worldwide Spares. Succeeding Serge Elias,
he will be responsible for spare parts strategy and logistics
efforts for the global Falcon fleet. As a Sales Director
responsible for spare parts in Europe, the Middle East, Africa and Asia,
Charles played an important part in moving all Falcon spares resources
to our facility in Bordeaux-Mérignac, and building our state-of-the-art
distribution center in Tremblay, near Paris Charles de Gaulle Airport.
> Get to know Charles
2020 M&O SERIES UPDATE
More than 1,800 expected to attend
Dassault’s 2020 Falcon
Maintenance & Operations (M&O) seminars will kick off April 1
in Paris and tour eight cities in the Americas, Europe and Asia. Jean
Kayanakis and his team will provide an update on Dassault’s service
center expansion. Interactive model-specific and general sessions will
cover topics ranging from troubleshooting to reliability improvements
and STCs. And of course, there will be pilot sessions and updates on new
products and services. The Paris and Dallas seminars will share
information on Classic Falcon aircraft, including the Falcon 10, Falcon
20 and Falcon 50.
> Save a date or two today
FALCONER TAKES FLIGHT
New addition celebrates past and present
In the latest issue of
Falconer, Dassault celebrates a long-standing relationship with Keller
Companies, whose 45-year-old Falcon 10 is still flying high to this very
day. There is also an update on the exciting developments in the Falcon
6X program, as well as a thoughtful conversation with Carlos Brana, who
has taken the helm of Dassault Aviation’s civil aircraft division.
> Catch up on Dassault developments
AeroExpo, Toluca International Airport,Toluca, Mexico
Toluca is the center
of corporate aviation in Mexico and AeroExpo is its premiere event,
drawing an impressive array of exhibitors and attendees. The Falcon
900LX will be on display at what is the largest, static, civil aircraft
exhibition in the country.
NBAA Regional Forum,
San Jose, CA
NBAA Regional Forums
bring current and prospective business aircraft owners, operators and
enthusiasts together at premier airports and FBOs in the United States.
Dassault will have a strong presence in San Jose, to include our Falcon
8X and full-scale Falcon 6X cabin mockup.
FALCON 8X VS GULFSTREAM 650
Both thumbs up for 8X
A recent AvBuyer video
compared the Falcon 8X and Gulfstream 650 for overall costs, fuel burn,
technology, and passenger experience. The verdict? 8X wins on operating
costs, efficiency, fuel burn (significantly less, even with three
engines!) and maintenance costs, among other factors. The chief
differentiator, according to AvBuyer, is the engineering background of
the two planes, noting that because Falcons benefit from fighter jet
technology, the 8X is inherently more advanced than the 650.
> The unbiased truth revealed
Aviation Week 2020 Laureate Award for
Drone Inspection innovation
Picture perfect cockpit.
Photo by Falcon pilot Jean-Philippe Belen.
The #Falcon6X wing has high buffet margins at high altitude and high cruise speeds, allowing fast and safe cruise speeds.
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