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Owning and flying a Falcon entitles you to the highest levels of safety, reliability, performance and efficiency. Dassault Falcon Customer Service provides industry-leading support wherever and whenever,
Whatever it Takes®.
Dassault Aviation was voted the top business jet OEM for product support for the third consecutive year, bettering its own AIN scores from 2020.
Dassault Aviation is a family company. A family with a heritage of integrity and excellence. We have and always will invest in innovation and technology to an extraordinary level. And we will always be the best in everything we offer our customers.
FALCONS ON THE RISENews from around the fleet
MEET THE MIGHTY FALCON 10XThe new top of the market
May 6 was a banner day with the launch of the Falcon 10X in a dazzling, on-line event hosted by journalist Miles O’Brien and featuring a “life-size” computer-generated aircraft. The Falcon 10X has a 7,500 nm range (13,900 km), the industry’s largest, most modular cabin, and the most advanced technology in a business jet. The entire ceremony — including fascinating videos of the new market leader and the people behind this amazing achievement — is available at the link below.
> Catch the premiere
CLICKING IS BELIEVING10X webpage is live and alive
No product launch would be complete without a strong presence on the web. Dassault has designed the Falcon 10X page to be a deep dive into the total 10X experience, filled with imagery that will inspire and amaze. Whether you want to revel in the beauty and spaciousness of the cabin or learn about the advancements that make the 10X a technological marvel, it’s all on view.
> Browse the Falcon 10X
ANOTHER DAY, ANOTHER SUCCESSFirst flight for the second 6X
On April 30, Dassault took another step forward in the drive to 6X certification by flying the second Falcon 6X flight test aircraft. Over the course of the two-hour test, pilots took the aircraft to Flight Level 400 and accelerated to Mach 0.85. They were extremely pleased with its performance and handling. A third 6X, with a finished interior, will soon roll out for testing of cabin systems, amenities and equipment followed by 6X serial number four which will undertake a global tour for endurance and long-range flight testing.
> Read about this and other successes
REFRESHING A CLASSIC900LX webpage gets an update
The Falcon 900LX is the perfect example of Dassault’s commitment to continuous improvement. Its webpage is no different. Now every product enhancement made over the years is reflected in a page design that is just as up to date. If you haven’t visited with the 900LX lately, check out the website for a closer look at one of the most popular Falcons ever to grace the skies.
> Review the web re-do
NOTES FROM THE FIELDCustomer service making news
EXPANDING A SPHERE OF EXCELLENCE
New applications for FalconSphere
As part of its FalconSphere suite of pilot solutions, Dassault Aviation has released two new Falcon 7X & 8X performance applications for iPad: Electronic Performance Manual (ePM), which provides important performance and flight optimization functions, and Electronic Weight & Balance (eWB), which is an advanced means of generating customized aircraft loading. Subscription to the two apps is fully covered for FalconCare customers.
> Watch the FalconSphere video
CLEARING THE PATHTO FALCON 6X EIS
Support is part of the equation
The Falcon 6X flight test team is doing a magnificent job as usual. But another team has been hard at work since before the first flight and will continue through certification and beyond. In his latest Crew Chief Blog, Jean Kayanakis, Senior VP, Worldwide Falcon Customer Service & Service Center Network, recognizes the vital work of the global Product Support group which assures Entry Into Service goes as smoothly as possible for operators around the world.
> Join with Jean
8X simulator lands in Teterboro
FlightSafety International has received FAA certification for a level-D simulator for the Falcon 8X installed at Dassault’s Teterboro, New Jersey learning center. It’s their first 8X simulator in North America, the other being at Paris-Le Bourget, offering EASy III EASA- and FAA-approved pilot courses, as well as 8X LiveLearning EASA recurrent pilot training. FlightSafety also offers Falcon 8X maintenance training at its Le Bourget and Dallas/Fort Worth centers.
> Connect to 8X training
NEWS FROM THE SAF FRONT
Dassault sponsors summit
On April 20, Dassault was proud to be a major sponsor of the first-ever European Business Aviation SAF Summit. The online event gathered high-level EU officials and leaders of the business aviation industry to discuss accelerating availability and use of Sustainable Aircraft Fuels. Dassault Chairman and CEO, Eric Trappier shared his views on the subject in an extensive interview that includes de-carbonization, and the evolution of SAF. His insights make for interesting reading.
> SAF now and beyond
FALCON HAPPENINGSUpcoming events around the world
FALCON 6X US & EUROPE CABIN MOCKUP TOUR
The recent first flight of the 6X has generated lots of interest in business aviation’s largest and most comfortable cabin. The full-scale Falcon 6X cabin mockup is again going on tour.
> Book a tour
MONACO YACHT SHOW
The Monaco Yacht Show will be held in Monaco, Port Hercule from September 22 through September 25. Every year the largest and most elegant ocean-going vessels in the world grace the port with their presence. We invite you to come visit us!
WEB WORLDSocially speaking word of mouth
“We created an apartment, a penthouse in the sky, where you are able to work, dine and rest.” Agnès Gervais, Head of Industrial Design. #Falcon10X
See what all the excitement is about. Watch the #Falcon10X reveal.
Controller teams & tower friends, thank you for guiding us during our #Falcon6X flight tests campaign.
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