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Owning and flying a Falcon entitles you to the highest levels of safety, reliability, performance and efficiency. Dassault Falcon Customer Service provides industry-leading support wherever and whenever, Whatever it TakesTM.
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January 11, 2018 (Teterboro, New Jersey): Remy St-Martin has been promoted to Senior Vice President/Chief Operating Officer of Dassault Aircraft Services (DAS), Dassault’s company-owned service center network for the Americas.
DAS is a wholly owned Dassault affiliate headquartered in Wilmington, DE and specialized in maintenance, interior modifications, paintwork and upgrades.
St-Martin most recently served as Vice President and General Manager of DAS Little Rock. He will report to Geoff Chick, Senior Vice President, Customer service at Dassault Falcon Jet.
“Remy’s extensive customer service background makes him the ideal leader to further improve the efficiency, service quality and close customer relationship that characterize Dassault factory owned service center operations,” said Chick. “His easy going manner, can-do attitude and longtime Falcon expertise will be definite assets in his new role.”
St-Martin will be responsible for leading the DAS management team, defining strategic, operational and financial objectives to enhance the Falcon customer experience and meet new company goals.
St-Martin joined Dassault Falcon Jet in 2013 as Senior Director, Customer Experience before moving on to join the DAS organization. Prior to that, the aviation veteran served in several positions at Discovery Air Technical Services in Canada, most recently as President. He has also held a variety of customer service responsibilities with other business aviation companies and served with the Canadian Armed Forces. St-Martin graduated from the Royal Military College in Kingston, Ontario with a degree in Mechanical Engineering. About Dassault Aircraft Services
Dassault Aircraft Services (DAS) is a company-owned network of aircraft service and maintenance centers throughout North and South America. DAS is part of the Service Center Network established for Falcon operators around the world with locations in Little Rock, Arkansas; Reno, Nevada; Sorocaba, Brazil; and Wilmington, Delaware. DAS also operates four satellite service stations in St. Louis, Missouri; Teterboro, New Jersey; Van Nuys, California; and West Palm Beach, Florida and a Mobile Response Unit (MRU) in the Dallas, Texas area. DAS service centers offer a full suite of services, including line maintenance through to C inspections, interior refurbishment and modifications, aircraft painting, avionics upgrades and much more. All Dassault-owned service centers offer 24/7 Aircraft on the Ground (AOG) GoTeam support.
Dassault Falcon is the recognized global brand for Dassault business jets which are designed, manufactured and supported by Dassault Aviation and Dassault Falcon Jet Corp.
Dassault Aviation is a leading aerospace company with a presence in over 90 countries across five continents. It produces the Rafale fighter jet as well as the complete line of Falcons. The company employs a workforce of over 11,000 and has assembly and production plants in both France and the United States and service facilities around the globe. Since the rollout of the first Falcon 20 in 1963, over 2,500 Falcon jets have been delivered. Dassault offers a range of five business jets from the twin-engine 3,350 nm large-cabin Falcon 2000S to its new flagship, the tri-engine 6,450 nm ultra-long range Falcon 8X.
Dassault Falcon Jet Corp., is a wholly owned U.S. subsidiary of Dassault Aviation, France. Dassault Falcon Jet markets and supports the Falcon family of business jets throughout North America and South America.
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