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Owning and flying a Falcon entitles you to the highest levels of safety, reliability, performance and efficiency. Dassault Falcon Customer Service provides industry-leading support wherever and whenever,
Whatever it Takes®.
Our network now includes more than 55 service centers, including authorized facilities, and 16 spares distribution facilities, highlighted by a new distribution hub recently built near Charles de Gaulle Airport with inventory of more than $450 million (US).
Dassault Aviation is a family company. A family with a heritage of integrity and excellence. We have and always will invest in innovation and technology to an extraordinary level. And we will always be the best in everything we offer our customers.
– The first aircraft equipped with Dassault's new FalconConnect integrated onboard communications system, a Falcon 2000LXS, has been retrofitted by Dassault Aviation.
FalconConnect is a package of comprehensive inflight communications services designed to provide seamless connectivity for passengers and crew while simplifying onboard data use, billing control and technical support.
Dassault announced at the NBAA Business Aviation Convention & Exhibition (NBAA-BACE) today that, following functional validation, FalconConnect will be available by year's end as an aftermarket upgrade for all in-service Falcon aircraft with compatible routers. The service will also be available on new Falcon aircraft starting in the first quarter 2019.
"As the pace of communications technology accelerates and its complexity increases, we are committed to making operation of these technologies as easy as possible," said Olivier Villa, Senior Executive Vice President, Civil Aviation, for Dassault Aviation. "In partnership with Honeywell/GoDirect, we conducted extensive development and testing to evaluate and select the most reliable, flexible, best-value connectivity offerings for cockpit, passenger cabin and ground services. The result is FalconConnect, a simple, seamless solution for onboard connectivity requirements."
The FalconConnect package of communication services provides a selection of:
Thanks to FalconConnect, Falcon aircraft operators no longer need to reach out to multiple service providers for satellite communications. The new service provides a single point of contact for hardware, network installation, troubleshooting, and cost management, including ready access to data consumption through the FalconConnect portal.
For operators with differing types of flight operations, the FalconConnect Access service enables invoicing per flight, per aircraft tail number, or per device, and payment via credit card or voucher.
Dassault Aviation is a leading aerospace company with a presence in over 90 countries across five continents. It produces the Rafale fighter jet as well as the complete line of Falcons. The company employs a workforce of over 11,000 and has assembly and production plants in both France and the United States and service facilities around the globe. Since the rollout of the first Falcon 20 in 1963, over 2,500 Falcon jets have been delivered. Dassault offers a range of six business jets from the twin-engine 3,350 nm large-cabin Falcon 2000S to its flagship, the tri-engine 6,450 nm ultra-long range Falcon 8X and the new ultra-widebody cabin Falcon 6X.
Dassault Falcon Jet Corp., is a wholly owned U.S. subsidiary of Dassault Aviation, France. Dassault Falcon Jet markets and supports the Falcon family of business jets throughout North America and South America.
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