For more information about Dassault Falcon products or services, select the appropriate contact by clicking below
Owning and flying a Falcon entitles you to the highest levels of safety, reliability, performance and efficiency. Dassault Falcon Customer Service provides industry-leading support wherever and whenever,
Whatever it Takes®.
Our network now includes more than 55 service centers, including authorized facilities, and 16 spares distribution facilities, highlighted by a new distribution hub recently built near Charles de Gaulle Airport with inventory of more than $450 million (US).
Dassault Aviation is a family company. A family with a heritage of integrity and excellence. We have and always will invest in innovation and technology to an extraordinary level. And we will always be the best in everything we offer our customers.
Expands Program for Classic Falcon Operators
Dassault Aviation's 2020 Falcon Maintenance & Operations (M&O) seminars will kick off April 1 in Paris and tour eight cities in North and South America, Europe and Asia. Dassault Aviation welcomed more than 1,800 attendees to the 2019 M&O seminar series, a sign of its informational value. “We help our customers operate more efficiently and effectively, said Jean Kayanakis, Senior Vice President, Worldwide Customer Service and Service Center Network. “At these events, we develop those face-to-face connections that improve customer interactions throughout the year.”
In addition to the usual technical sessions, Kayanakis and his senior team will provide an update on service center expansion, and the company’s strategy of increasing capacity and moving service closer to its global customer base. In 2019, the company acquired major operations in Europe, Africa, The Middle East and Asia, adding nearly 1,000 service professionals in 17 locations. These include facilities at TAG Maintenance Services and ExecuJet MRO Services.
Kayanakis emphasized that the flow of information at a Falcon M&O seminar is a two-way street. “These seminars provide crucial feedback that allows us to continuously improve the Falcon customer experience.”
Model-specific and general technical sessions are interactive, covering topics ranging from troubleshooting to reliability improvements and STC updates. Dedicated pilot sessions, led by the Falcon Pilot Support team, keep flight crews abreast of the latest developments in flight operations.
As in previous editions, the 2020 M&O series will provide in-depth information on Dassault Aviation’s latest products and services. Paris and Dallas seminars will also have more information and participation opportunities for operators of Classic Falcon aircraft, including the Falcon 10, Falcon 20 and Falcon 50.
April 1-2 Paris, FRANCEApril 8 Dallas, Texas, USAApril 16 Denver, Colorado, USAApril 23 Toluca, MEXICOApril 29 São Paulo, BRAZILMay 12 Westchester, New York, USAMay 19 Chicago, Illinois, USAOctober 21 Beijing, CHINA
Dassault Aviation is a leading aerospace company with a presence in over 90 countries across five continents. It produces the Rafale fighter jet as well as the complete line of Falcons. The company employs a workforce of over 11,000 and has assembly and production plants in both France and the United States and service facilities around the globe. Since the rollout of the first Falcon 20 in 1963, over 2,500 Falcon jets have been delivered. Dassault offers a range of six business jets from the twin-engine 3,350 nm large-cabin Falcon 2000S to its flagship, the tri-engine 6,450 nm ultra-long range Falcon 8X and the new ultra-widebody cabin Falcon 6X.
Dassault Falcon Jet Corp., is a wholly owned U.S. subsidiary of Dassault Aviation, France. Dassault Falcon Jet markets and supports the Falcon family of business jets throughout North America and South America.
To discover more about our aircraft
To discover more photos about our aircraft