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Owning and flying a Falcon entitles you to the highest levels of safety, reliability, performance and efficiency. Dassault Falcon Customer Service provides industry-leading support wherever and whenever,
Whatever it Takes®.
Experience the refinement and innovation of our light, spacious cabins with an exclusive 360° virtual tour. You are in control of the camera as you play, pause and rewind your tour. Welcome aboard.
We are always improving what we do and how we do it. This relentless pursuit of technological innovation creates the world’s most advanced, efficient and comfortable jets for you to own and fly.
Dassault Aviation is a family company. A family with a heritage of integrity and excellence. We have and always will invest in innovation and technology to an extraordinary level. And we will always be the best in everything we offer our customers.
Dassault Falcon Service (DFS) has, since 1967, an unmatched experience in the area of business aviation. Thanks to its integrated structure unparalleled in Europe, DFS is in a position to offer an extensive suite of maintenance, management and technical services for Falcon business jets. Located at Paris Le Bourget airport, DFS Service Center is a subsidiary of Dassault Aviation, member of the Dassault Aircraft Services network. DFS also supplies a special Ramp Service with a team unique in Europe, ready to support you at Paris Le Bourget airport or anywhere your aircraft is grounded.DFS activities include FBO services during your stopover at Paris Le Bourget airport as well as aircraft management and executive flights. In addition, we are continuously developing a variety of services that include technical support and Falcon aircraft operation consulting, with the purpose of sharing with Falcon operators the proficiency and know-how we maintain with the manufacturer.
Unique in Europe, our Ramp service can fix any problem you might encounter on your Falcon. In fact, anytime, anywhere, no matter what the problem is, our Ramp service will be there for you to provide Total Falcon Support. A special hotline number was created exclusively for this inimitable technical rescue unit. A specially trained representative will be ready to assist you as soon as you call DFS Ramp service hotline number. Use of the latest data processing equipment to manage the various items that are stocked at DFS, enables us to quickly and accurately respond to your demands. Moreover, defect rectifications can be processed either at Le Bourget Airport or wherever your Falcon is grounded in the world.
DFS is the largest comprehensive, qualified and fully-equipped Service Center dedicated to Falcons in the world. Our extensive range of services includes scheduled maintenance, cabin upgrading and renovation, engines retrofits, avionics modifications, equipment revisions, overhaul, repairs and bench tests. Since 2003, DFS is a prominent member of the Dassault Aircraft Services network.The service center accumulated 40 years of experience and expertise on Falcon aircraft enable us to offer a large and accurate range of pre-purchase services. It is the same extended proficiency that explains our aptitude to precisely determine which pre-purchase operations should be undertaken.Moreover, DFS extensive contact networks enable us to conduct all of your Falcon export and classification procedures.
Dassault Falcon Service is present in all areas of business aviation, including FBO services during your stopover at Le Bourget airport. Our FBO ranks among the top 10 FBOs in the Eastern Hemisphere, accommodates all categories of aircraft including the largest ones, and provides thorough assistance to your flight crew. The FBO offers a large range of services to passengers and crew members. Our passengers have access to our VIP lounge with direct view on the aircraft in preparation. They can have a drink with their team or friends or read the international press in a quiet, confidential and cosy environment.
The crew members can have rest in a special room designed totheir needs, with comfortable seats and Internet access. The operations’ personnel will provide you with the necessary information for your flight such as: jet-plan, flight plan, NOTAM, weather forecast and slot management. As soon as you arrive at the stand, our agents will be there to take care of you and shall remain at your entire disposal for any additional request you may have.
Dassault Falcon Service includes a team of dedicated professionals available to you on request, 24 hours a day, 7 days a week. We operate and charter a large range of Falcons from Falcon 50 to Falcon 900EX Easy, on behalf of their owners; we have thus managed to ensure reactivity and flexibility, critical requirements in the field of business air travel. Indeed, we can organize a trip inside Europe within two hours. The know-how and expertise of our highly-trained technicians and flight crew will guaranty you a secure and first-class business flight in our prestigious aircraft.
For more information
Direction Générale des Avions Civils78 Quai Marcel Dassault92552 Saint-Cloud Cedex 300France
Dassault Falcon Jet Corp.
Teterboro Airport,Box 2000South Hackensack, NJ 07606USA+1-201-440-6700