Customer Service
Owning and flying a Falcon entitles you to the highest levels of safety, reliability, performance and efficiency. Dassault Falcon Customer Service provides industry-leading support wherever and whenever, Whatever it Takes®.
This year's Falcon Maintenance & Operations (M&O) Seminars will kick off on April 5 in Paris, France and conclude May 17 in São Paulo, Brazil. Miami and Chicago will also be included on this year's M&O tour.
Dassault Aviation is a family company. A family with a heritage of integrity and excellence. We have and always will invest in innovation and technology to an extraordinary level. And we will always be the best in everything we offer our customers.
The high end of the large business jet category has a new leader. With the sheer size and infinite layout possibilities of its cabin, the Falcon 10X elevates comfort, style, and flexibility beyond all expectations. And next-generation military technologies have endowed it with the beating heart of a fighter, with astounding safety innovations. You can be sure that its 7,500 nm (13,900 km) range and maximum speed of Mach .925 will help keep you in the lead.
* 8 PAX, 4 Crew, ISA, Zero Wind, NBAA IFR Reserves ** MTOW; SL; ISA
The Falcon 10X has a cabin cross section larger than some regional commercial jets, allowing for new layout possibilities. The 10X cabin is 6 feet, 8 inches (2.03 m) tall and 9 feet, 1 inch wide (2.77 m). It is almost 8 inches (20 cm) wider and 2 inches (5 cm) taller than the widest and tallest purpose-built business jet flying today. What can you do with all that space? The real question is — what can’t you do?
*excluding flight deck and baggage
What most distinguishes the Falcon 10X is the sheer dimensions of its cabin. It will simply be the biggest and most comfortable on the market, offering far greater flexibility with a wide selection of interior configurations. Rather than four cabin zones of equal length, you can smartly configure your cabin with different zone lengths to create completely customized interiors. For example, you can create an expanded dining/conference area, a dedicated entertainment area with a large-screen monitor, a private stateroom with a fixed queen-size bed (and room to walk around it), or a master suite with a private stand-up shower. The baggage compartment is the largest in its class, with more than enough space for a transoceanic journey and conveniently accessible in flight.
Falcons have the best lit, brightest cabins in the sky. But the Falcon 10X takes it so much further. Its windows are the largest in the Falcon family. And there are more of them - 38 in all - providing better light distribution throughout the cabin, with panoramic views and no dark spots. In fact, there is more total window area than the nearest competitors for a healthier, more enjoyable experience.
The air in the Falcon 10X is as pure as it gets with an unprecedented cabin filtration system that eliminates ozone and pollutants. The unique Falcon environmental control system maintains optimum temperatures with no cold or hot spots. Humidity is kept at ideal levels, and cabin altitude is the lowest in the industry, greatly reducing fatigue.
Whether enjoying a quiet conversation or mid-flight nap, passengers will benefit from Dassault’s decades of engineering expertise in acoustic dampening. Sound levels will be comparable to those on the Falcon 8X, which features the quietest cabin in business aviation.
State-of-the-art, high-speed connectivity includes Ka-band networking for reliable in-flight communications and internet access, even in remote areas. And with FalconConnect, broadband usage can be managed to minimize costs. The latest high-definition entertainment is accessible on large monitors or personal devices.
The state-of-the-art systems found in the Falcon 10X trace their origin to Dassault’s legendary fighter aircraft. Falcon Digital Flight Control Technology is now more capable than ever for precise, smooth flight handling. On the new, pilot-friendly flight deck, industry-leading, automated protections exponentially increase safety and confidence. And the FalconEye Combined Vision System overcomes even the worst weather by vastly enhancing situational awareness.
Dassault has been the undisputed leader in advanced flight control systems for military fighters for decades. In 2005 Dassault revolutionized business aviation by introducing Digital Flight Control Technology in the 7X, further refining it for the 8X and 6X. Now, Falcon Digital Flight Control System (DFCS) technology leaps ahead again, continuing to lead the industry in precision and confidence-inspiring flying.
Move the white circle left or right to see how FalconEye works.
FalconEye, Dassault’s breakthrough Combined Vision System, with dual HUDs as the sole means for flying, gives pilots maximum situational awareness day or night in adverse weather. It’s extremely useful for safe operation at airports surrounded by high terrain, and it expands access to more destinations in any weather condition. Today FalconEye takes you down to 100 feet on an approach before the runway must be in sight. Dual HUD FalconEye configuration also provides for future EVS-to-land capabilities.
The Falcon 10X cockpit is equipped with the most capable avionics suite in business aviation. Its next-generation flight deck includes simplified, intuitive interfaces with multi-function touch screens reducing pilot operations for easier flight management and enhanced safety.
The Digital Flight Control System on the Falcon 10X leads the industry in precision and confidence-inspiring handling. Its trajectory-based, auto-trimming capability reduces the need for constant pilot corrections, smoothing the flight path and making the pilot’s job easier and the passenger’s journey more comfortable.
Another industry first, Dassault’s unique Smart Throttle is the primary power control, connected to the Digital Flight Control System, linking the digital power management of both engines and automatically adjusting power as needed in any number of scenarios.
With the connected Smart Throttle, a revolutionary protection mode is added: if the pilots are disoriented or there is wake turbulence, they can simply press a button and the aircraft will automatically recover to a safe attitude and speed. This revolutionary protection is a direct transfer of technology from Dassault’s Rafale fighter and creates an unequaled level of safety in business aviation.
All of the avionics screens are touch displays, including two pedestal mounted touch pads that provide a firm place for data entry and commands in turbulence. Screens provide multi-touch capability, allowing pilots to expand or shrink navigation images with their fingertips, similar to a smart phone. Altogether, the highly automated avionics suite allows pilots to more easily manage a flight while being less immersed in routine technical tasks.
FalconSphere is Dassault’s Electronic Flight Bag, an all-in-one suite of features and apps that allow pilots and flight ops personnel to prepare and manage missions with greater ease and precision. It’s a solution that yields substantial savings in time and cost while improving operating safety and efficiency, all within an efficient user experience.
On long missions (which on the 10X can exceed 15 hours) the flight deck is large enough for pilot seats to fully berth. This unique and innovative provision anticipates regulatory allowance for duty time credits in two-pilot operations. One pilot would then be able to rest, while a Crew Monitoring System ensures the pilot flying stays alert.
The Falcon 10X is powered by business aviation’s most advanced and efficient engine, the Rolls-Royce Pearl® 10X. It is the latest, largest and most powerful version in the Pearl series delivering more than 18,000 pounds of thrust. It gives the 10X the power to leap off runways and climb swiftly above air traffic and turbulence. And it burns much cleaner for more efficient operation and lower emissions.
The Pearl engine family is part of the Rolls-Royce IntelligentEngine vision for longer service life and lower maintenance. It has a revolutionary Engine Health Monitoring System that adds advanced vibration detection to thousands of other parameters. This user-friendly diagnostic system keeps maintenance managers better informed of engine condition, for exceptional levels of availability and reliability.
The 7,500 nm (13,900 km) Falcon 10X connects all major international business destinations nonstop. Fly New York to Shanghai, Hong Kong to New York, Los Angeles to Sydney, Paris to Santiago at Mach .85. Fly faster and connect Geneva to Singapore, Moscow to Los Angeles or New York to Dubai at Mach .90.
Preliminary data – Standard Aircraft / 8 pax / 4 crew / ISA / NBAA IFR Reserves / 85% Boeing Annual Wind Reliability – Actual performance may be affected by final aircraft configuration (outfitting options, operating items) and by ATC routing and weather conditions.
As large as it is, the Falcon 10X can still access typical airports serving business aviation as well as those with challenging approaches. The Falcon 10X will be London City capable, so it can fly you straight into the heart of global finance. And when you’re ready for rest and relaxation, the 10X can whisk you to out-of-the-way corners of the world.
Falcons have always been admired for their clean lines and aerodynamic refinement. The 10X’s majestic shape reflects its mission — ultra-long-range with unprecedented comfort and productivity. As new as it is, the 10X is classic Falcon, made with manufacturing precision and quality, structural robustness, and an unbeatable combination of high-speed and low-speed performance.
There’s so much that sets the Falcon 10X apart from the competition, and indeed, from all other Falcons. Virtually everything about it is next-generation. From its near-perfect aerodynamics to its high-sweep, high-aspect ratio wings.
The Falcon 10X’s wings feature both a high-sweep and high-aspect ratio optimized for ideal performance in all flight regimes - high speed and low speed. They exceed anything in its class thanks to innovative carbon fiber technology, mastered for years by Dassault on the immensely strong Rafale fighter wings.
The Falcon 10X’s high-lift wing system is the most advanced of any Falcon, creating the ideal balance between speed and flexibility. Its large flaps and four, leading-edge slats will gently guide the 10X during stable, low-speed flight and slow approach speeds. The result is a unique, ultra-long range, very high-speed, large-cabin jet that slips into relatively small airfields easily and safely.
The mighty Falcon 10X is an aircraft of enormous volume, ultra-long range and unlimited potential for enhancing productivity. But the numbers are only part of the story. The rest has to be experienced.
Dassault’s global service organization has earned industry-leading ratings in customer surveys by consistently delivering on its promise — Whatever it Takes®. Around the globe, more than 2,500 dedicated professionals stand ready to respond to your every need. They’re part of an expanded worldwide network of service facilities, spare parts distribution centers and field service offices that support more than 2,100 Falcons in service in over 90 countries. No matter where you fly your Falcon 10X, we will be there. To increase efficiency, add value and control costs throughout the life of every Falcon, Dassault offers unequaled programs such as FalconCare®, a pay-as-you-fly program that keeps you on budget, reduces administration and procurement workload, and enhances the resale value of your aircraft. Yet another service innovation is the breakthrough FalconScan health-monitoring system, which can identity and report potential maintenance issues that could affect aircraft performance.
For more information about the Falcon 10X, select the appropriate contact by clicking below.
