Jacques Chauvet Senior Vice President, Worldwide Customer Service, Dassault Aviation Around the world, and around the clock, Dassault is shipping parts and servicing Falcon jets. Jacques Chauvet is responsible for it all and is leading a major expansion of Falcon support. He is very much our global crew chief, and knows what it takes to maintain a high-tempo, high-quality operation. He started in 1980 with Dassault supporting fighter prototypes, then transitioned to deputy director at the Le Bourget service center, and rose steadily through the ranks. Jacques is the calming presence and guiding hand behind a service organization that never sleeps. Beginning with this first blog, he shares his unique perspective on what it takes to keep more than 2,000 Falcons flying.