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Owning and flying a Falcon entitles you to the highest levels of safety, reliability, performance and efficiency. Dassault Falcon Customer Service provides industry-leading support wherever and whenever,
Whatever it Takes®.
A storm is really upon us now. I’m sure it’s true where you live and work. But in spite of all the current disruptions, Dassault customer support operations continue, while observing proper precautions of course. And, I am happy to report that morale is still high.
We are always improving what we do and how we do it. This relentless pursuit of technological innovation creates the world’s most advanced, efficient and comfortable jets for you to own and fly.
Dassault Aviation is a family company. A family with a heritage of integrity and excellence. We have and always will invest in innovation and technology to an extraordinary level. And we will always be the best in everything we offer our customers.
A Service Bulletins provide operators with the correct technical and maintenance information required to perform aircraft modifications, such as those that improve reliability, maintainability and cost-efficiency. A Falcon Service Advisory (FSA) and a Flight Crew Information Page (FCIP) are also attached to the Service Bulletin. These provide commercial information, including FalconCare coverage and the impact on operation for the modification.
A Falcon Service Advisory (FSA) contains technical and maintenance information collected from Falcon operators as well as comments from the aircraft manufacturer. It may also contain information regarding incidents, maintenance and operations. The Falcon Service Advisory is indexed by ATA chapters and serves as a master reference document linking the operator with current engineering efforts.
A Falcon Service News Flash (FSN) contains high interest information regarding required maintenance or operations action, and is transmitted immediately to all operators. An Airworthiness Directive may also be included.
Each time a new, model-specific service document is posted on our website, our e-mail Alert Service automatically e-mails Private Portal users a link.
Private Portal users have exclusive access to full proprietary information, including technical documents
Engine, avionics and APU technical information is supplied directly by the original equipment manufacturers , and includes Maintenance Manuals, Illustrated Parts Catalogs (IPC), Systems Manuals, Service Bulletins and Service Information Letters.
For more information, contact us.