Worldwide Customer Service & Service Center Network
Dassault Aviation
In aviation, every little thing counts. We want to deliver a perfect mission to our passengers, and we want them to experience a flawless cabin.
But wear and tear does occur to all things, and that’s why we stand ready to make both major repairs and minor ones with important fixes and touch-ups. Our team in Geneva does it all. I want to highlight some innovations from the Dassault Aviation Business Services interiors department to highlight their capabilities.
Led by Cyrille Pillet, the team has been innovating to create repair and refurbishment regimes that are quicker and have lower costs, with new, stylish options.
First, let me tell you about their ability to repair small scratches in cabinetry and other lacquered wood surfaces.
DABS has scaled down a technique for varnishing large wood panels in order to repair these minor scratches. It involves quickly curing varnish with UV light technology. DABS borrowed the technique from Dassault Little Rock completions, which has the industrial scale equipment to cure an entire table or bulkhead surface. DABS, in essence, miniaturized the special lighting system for small repairs.
The cost savings are quite impressive. The DABS UV process can be accomplished for about 15 to 25 percent of the cost incurred with conventional techniques.
DABS has also been perfecting ways to refurbish seating more quickly and at a lower cost.
A set of eight Falcon 7X executive seats can be fully refurbished in as little as five weeks, versus 12 previously. They can also be repaired quickly and easily afterward. For example, they’ve made fixing the lumbar support adjustment vastly easier—previously, you had to cut through layers of foam to get at the mechanism. With the new repair scheme, a technician can remove the backrest in 30 seconds and put it back in place just as quickly.
I’m relaying this for a few reasons. First, to applaud the ingenuity of our DABS team and call attention to their outstanding interiors shop. Second, to mention their showroom, which is definitely worth a visit. They have new seat styles on display that you can consider for a refurb project.
Lastly, DABS can work with you to design and deliver a completely re-imagined and restyled modern cabin, including the latest cabin connectivity technology.
Stopping through Geneva? They’d love to give you a tour.
All best,
Senior Vice President, Worldwide Falcon Customer Service & Service Center Network
Dassault Aviation
