New Dassault Service to Reinvent Falcon Connectivity

FalconConnect offers a brand new way of providing inflight cabin and cockpit communications

Dassault Aviation today launched FalconConnect, a comprehensive solution designed to facilitate the use, management and control of inflight connectivity. 

“Our industry has witnessed an unprecedented development in high-speed connectivity services which has dramatically increased cost and system complexity,” said Dassault Aviation Senior Executive Vice President, Civil Aviation, Olivier Villa. “Integrating onboard communications into a single offering and providing a single source for hardware, services and technical support is a way of resolving this challenge and reinventing the connectivity experience.”

A partnership with Honeywell/GoDirect, FalconConnect, is designed to make connectivity as efficient and straightforward as possible for operators, crews and passengers alike. A dedicated web portal, data consumption trends, billing history, and specialized service management tools guarantee fingertip access to onboard usage. In addition, a dedicated 24/7 customer support line addresses all commercial, technical, service activation and hardware troubleshooting issues, ensuring a single point of contact at all times.

FalconConnect offers a selection of all-in-one competitive priced packages designed to fit the requirements of each operator. Offerings include classic and high-speed cabin internet (voice, VOIP, e-mail, streaming, video conferencing), cockpit safety links (FANS, ACARS, ATC), standard ground communications and a wide range of value-added services designed to maximize data control and minimize costs. 

The new service matches current Falcon fleet configuration requirements, including multiple networks, ground communications (3G/4G and WiFi) and Ka, Ku and L band satellite systems. It provides automatic handover between networks to ensure full high-speed data coverage at all times.

To further enhance flexibility, FalconConnect includes features such as optimized data filtering services, connected devices management and geo-fencing advisories. And to help users match operators with different types of operation, the service makes it easy to change billing from company to per flight, per tail, or per device, via voucher or credit card.

“FalconConnect offers a simple, flexible and user-friendly solution to onboard connectivity, eliminating hidden fees and last minute surprises,” added Villa. “And by providing real time information on onboard data use, it gives passengers, crew members and operators full knowledge and control over consumption and costs, allowing them to fly with complete peace of mind.” 

FalconConnect will be available in the second half of 2018 for in-service Falcon models equipped with CG/CR, SDR and CNX 900 routers.  

About Dassault Aviation

Dassault Aviation is a leading aerospace company with a presence in over 90 countries across five continents. It produces the Rafale fighter jet as well as the complete line of Falcons. The company employs a workforce of over 11,000 and has assembly and production plants in both France and the United States and service facilities around the globe. Since the rollout of the first Falcon 20 in 1963, over 2,500 Falcon jets have been delivered. Dassault offers a range of six business jets from the twin-engine 3,350 nm large-cabin Falcon 2000S to its flagship, the tri-engine 6,450 nm ultra-long range Falcon 8X and the new ultra widebody cabin Falcon 6X.