Earlier this year, I reported on our amazing Paris-based Falcon Operational Support group led by Chief Pilot Olivier Perriaud. These elite pilots know all the Falcon series aircraft as well as anyone in the world and are able to operate anywhere. That makes them an invaluable resource for customers.
I didn’t mention at the time a the time a fantastic group of pilots and engineers based in Teterboro, NJ, who largely support operators in the Americas with all kinds of operational assistance. They have a new head, Pauline Annen, who typifies the depth of knowledge and commitment of this group and I would like to tell you a little about Pauline.
First of all, she is French by birth and bilingual in French and English, but is all-American now, having moved to the U.S. as a young child and, like a lot of American kids, grew up in a lot of different places: Mississippi, Pennsylvania, Georgia, California, Arizona, New Mexico and Maryland. Suffice it to say, if you find yourself with an AOG somewhere in small-town America, Pauline is probably familiar with the area.
She is a passionate engineer and pilot. If you want to discover all the intricacies of a Falcon, Pauline is thrilled to go there with you. She has a Master of Science degree in Aerospace Engineering from University of Maryland, College Park, and a Bachelor of Science Aeronautical Science from Embry-Riddle Aeronautical University.
She joined Dassault Falcon Jet in 2014 as a structural repair project manager and engineering liaison. Before joining Dassault, she was a structural analysis engineer at Boeing. During these years, she kept her hand in flying as a jump pilot whenever time allowed, flying skydivers in a Cessna 182.
Now she has PIC type ratings in the Falcon 2000EX EASy and Falcon 7X/8X. She has flown the Falcon 2000S and 2000LXS in corporate operations, as well as Beechcraft King Airs and Cessna Conquests. With her enthusiasm and expertise in Pilot Operational Support, she will provide wise and tireless leadership, as well as the kind of customer advocacy our operators expect.
While the point of introducing you to Pauline is to highlight the kind of experienced and motivated people serving our customers, of course we know we are spotlighting a woman in a leadership role. It’s important for our customers and our employees to know that Dassault champions leadership where it finds it and is thrilled to elevate more women into leadership positions.
Our congratulations to Pauline and thanks to all in Pilot Operational Support who go the extra miles to make the experience of flying Falcons an exceptional one.
Senior Vice President, Worldwide Falcon Customer Service & Service Center Network